Outdoor Furniture Repair & Sales

Because our deck furniture (Tropitone) was pretty warn and tearing, I went looking for new furniture, but I couldn’t find anything I liked as much as our original furniture. At one of the outdoor furniture stores where I was looking, I was referred to Criterion. I quickly reached out to them and every step of the way was amazing. They quickly responded to questions. Their website was easy to use. They sent many samples for me to choose from (more than I had requested). Eventually we selected our colors/fabric, placed a down payment, and within a week or so our furniture was picked up. The furniture was refinished (sandblasting with repainting the hardware and new slings) over the Xmas holidays – we were in no hurry. After about a month, the furniture was delivered back to us. I was amazed at how good it looked – probably better than it did when we first purchased it! Every step of the way was easy, and we saved so much compared to buying new furniture. If I could give them more stars, I would! Can’t recommend them enough.

From the front office staff to the delivery men who picked up and returned our outside table and chairs, our entire experience with Criterion, Inc., was excellent. The refinished furniture looks brand new, and accents our back deck. Highly recommended in terms of quality of service, speed of delivery, and customer communication and care.

Over the past five years, I have used Criterion for outdoor furniture repair on three items. Their office staff and technical staff are friendly and knowledgeable. During my most recent visit, the pleasant gentleman who offered to help me unload my truck turned out to be the owner of the business. I recommend them highly!