Criterion was wonderful! They picked up my item to be repaired and I was so disappointed because I did not know they also could restore. The residential service rep called and said they would return to pick up the rest of the bed and repair & restore everything with no pick up charge. I also sent a second bed for restoration. These two beds were over 100 years old and they look wonderful. I got them back yesterday and I can’t say enough about the service this company provides. The delivery man said they repair anything made of metal. I am already looking for something else to have them fix and restore! 5 STARS!!!