Because our deck furniture (Tropitone) was pretty warn and tearing, I went looking for new furniture, but I couldn’t find anything I liked as much as our original furniture. At one of the outdoor furniture stores where I was looking, I was referred to Criterion. I quickly reached out to them and every step of the way was amazing. They quickly responded to questions. Their website was easy to use. They sent many samples for me to choose from (more than I had requested). Eventually we selected our colors/fabric, placed a down payment, and within a week or so our furniture was picked up. The furniture was refinished (sandblasting with repainting the hardware and new slings) over the Xmas holidays – we were in no hurry. After about a month, the furniture was delivered back to us. I was amazed at how good it looked – probably better than it did when we first purchased it! Every step of the way was easy, and we saved so much compared to buying new furniture. If I could give them more stars, I would! Can’t recommend them enough.